Privacy Policy
Privacy Policy: Silverlining Pursers
Last updated: April 2026
Silverlining Pursers is committed to protecting your personal data and handling all information with the highest level of discretion and professionalism. This Privacy Policy outlines how we collect, use, and safeguard your information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.
1. Information We Collect
We collect personal data necessary to deliver our services effectively. This may include:
Contact details (such as name, email address, phone number)
Vessel, company, and operational information
Crew-related data (including travel details, employment documentation, and certification records)
Financial and administrative information required for accounts and operational support
Any information you provide through direct communication
We only collect data that is relevant and necessary for the provision of our services.
2. Legal Basis for Processing
Where GDPR applies, we process personal data under the following lawful bases:
Performance of a contract – to deliver agreed services
Legitimate interests – to manage operations, improve services, and maintain professional relationships
Legal obligations – where compliance with applicable laws or regulations is required
Consent – where you have provided clear permission (e.g. for specific communications)
3. How We Use Your Information
Your information is used solely to support yacht operations and deliver our services. This includes:
Managing crew administration, travel, and logistics
Handling accounts, invoicing, and financial administration
Supporting compliance, documentation, and record-keeping
Communicating with you and relevant third parties involved in operations
We do not use your information for unrelated purposes or unnecessary marketing.
4. Confidentiality & Data Sharing
Confidentiality is fundamental to our service.
We do not sell, rent, or disclose your personal data. Information is only shared where necessary to deliver services, including with trusted third parties such as:
Travel providers and agents
Port authorities and regulatory bodies
Professional service providers (e.g. accounting or software platforms)
All third parties are expected to handle data securely and in line with appropriate data protection standards.
5. Data Security
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, misuse, or disclosure.
These measures include:
Secure digital systems and password-protected platforms
Restricted access to sensitive information
Use of reputable and secure service providers
6. Data Retention
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including to meet legal, accounting, or reporting requirements.
When data is no longer required, it is securely deleted or anonymised.
7. Your Rights
Where applicable under GDPR, you have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete data
Request erasure of your personal data
Object to or restrict certain types of processing
Request transfer of your data (data portability)
To exercise any of these rights, please contact us using the details below.
8. Website Use & Cookies
Our website may collect limited technical information such as browser type, IP address, and usage data to improve functionality and user experience.
Cookies may be used for essential website performance and analytics. You can manage cookie preferences through your browser settings.
9. Updates to This Policy
This Privacy Policy may be updated from time to time to reflect changes in services or legal requirements. The most current version will always be available on our website.
10. Contact
For any questions regarding this policy or how your data is handled, please contact:
Silverlining Pursers
Email: info@silverliningpursers.com