Silverlining provides the full scope of purser support, delivered with onboard-level precision.
Accounts & Financial Administration
Comprehensive financial management, including invoices, payments, APA management, payroll support, crew expenses, credit card reconciliation, budgeting, forecasting, and reporting. Clear oversight. Accurate records. No gaps.
Crew Travel and Logistics
Complete coordination of crew travel, from visas and flights to transfers, accommodation, leave management, and supporting documentation.
Every movement is handled efficiently, with full compliance and attention to detail.
Crew Administration and HR
Management of crew documentation and records, including contracts, onboarding and offboarding, certificate tracking, renewals, and regulatory requirements. Organised, accurate, and consistently up to date.
Crew Medical
Coordination of medical administration, including documentation, insurance claims, appointments, and communication with providers. Handled with discretion and care.
Port Clearance and Paperwork
Preparation and coordination of arrival and departure requirements, including documentation, agent liaison, crew and guest lists, and customs and immigration processes. Efficient, compliant, and controlled.
Guest Services
Organisation of itineraries, guest travel arrangements, bookings, and reservations. Ensuring guests have a seamless experience from arrival to departure.
Ad-hoc Administration
Flexible ad-hoc support across daily vessel operations, including calendar management, email organisation, social media coordination, and general administrative tasks.
Support is tailored to the needs of each vessel.
