Silverlining provides the full scope of purser support, delivered with onboard-level precision.

Crew Travel and Logistics

Complete coordination of crew travel - from visas and flights to transfers, accommodation, leave management, and supporting documentation.
Every movement is handled efficiently, with full compliance and attention to detail.

Accounts & Financial Administration

Comprehensive financial management, including invoices, payments, payroll support, crew expenses, credit card reconciliation, budgeting, forecasting, and reporting. Clear oversight. Accurate records. No gaps.

Ad-hoc Administration

Flexible ad-hoc support across daily vessel operations, including calendar management, email organisation, social media coordination, and general administrative tasks.
Support is tailored to the needs of each vessel.

Crew Administration and HR

Management of crew documentation and records, including contracts, onboarding and offboarding, certificate tracking, renewals, and regulatory requirements. Organised, accurate, and consistently up to date.

Port Clearance and Paperwork

Preparation and coordination of arrival and departure requirements, including documentation, agent liaison, crew and guest lists, and customs and immigration processes. Efficient, compliant, and controlled.

Crew Medical

Coordination of medical administration, including documentation, insurance claims, appointments, and communication with providers. Handled with discretion and care.

Recruitment Support

Support across the recruitment process, from role preparation to candidate selection, including screening, interviews, and reference checks.
Helping you secure the right crew, with confidence.

A large white luxury cruise ship sailing on calm blue water with mountains in the background under a clear blue sky.