"During Jess’s time aboard M/Y KAOS, Jess demonstrated an exceptional standard of professionalism, organisation, and care that set her apart from the very first day.
Managing the administrative and operational demands of a vessel of this scale is no small undertaking, yet Jess handled every administrative and financial responsibility with remarkable composure and precision. Her focus on crew employment was handled with absolute diligence — from contracts, visas, and flag state compliance through to onboarding and crew welfare. She understood the importance of getting the details right and never once fell short of that standard.
Jess also managed all crew travel logistics with exceptional efficiency. Coordinating the movements of a large international crew — flights, transfers, accommodation, and scheduling across multiple time zones — is a demanding role, and she executed it seamlessly. Her ability to adapt quickly to last-minute changes while keeping everything on track was genuinely impressive.
Beyond her technical competence, Jess brought a calm, solutions-focused approach to every challenge and was a trusted point of contact for crew at all levels. She has my highest recommendation."
Captain Ryan Mills
M/Y Kaos
"Working with Jess as my rotational Purser partner onboard Motor Yacht KAOS was an absolute pleasure. She brings a level of organisation and attention to detail that makes a real difference day-to-day, especially in a role where so much is happening behind the scenes.
Jess has a calm, capable way of handling everything from crew logistics to financial admin, and she’s someone you can fully trust to get things done properly. She understands the pace and pressure of the role and always stays one step ahead.
I have no doubt Silverlining Pursers will be an invaluable support to any yacht looking for experienced, reliable shore-based purser assistance."
Falon Bowles
Purser M/Y Kaos
"Jess has been a great support to The Nautical Group, assisting with the preparation of guest itineraries for our charter clients.
She has a strong understanding of what makes a well-balanced itinerary, approaching each one with a high level of organisation and attention to detail. From mapping out destinations to ensuring the overall flow feels seamless, everything is carefully considered, making the process easy for both our team and our clients.”
We look forward to continuing to work together on future projects."
The Nautical Group
Luxury Yacht Brokers
"I had the opportunity to work alongside Jess onboard Motor Yacht KAOS as a fellow head of department. While our roles differed, I always appreciated how organised, calm, and efficient she was in her position as Purser.
Jess has a way of managing a high volume of responsibilities without it ever feeling overwhelming to those around her. The way she works brings a real sense of structure and reliability, which makes a noticeable difference to the overall operation.
I would highly recommend Silverlining Pursers to any captain or team looking for experienced, dependable support."
Chelsea Slade
Head of Housekeeping M/Y Kaos
Experienced purser support, exactly where it’s needed.
